Terms of Use

From time to time we offer a coupon code (such as SIMPLY1) for new customers only, meaning an account that has never had a paid subscription. One coupon per account; a coupon cannot be exchanged for cash or combined with another offer.

On the monthly plan: the first month is charged at a reduced ₪1. At the end of the first month the subscription renews automatically at the full price, ₪39 a month (including VAT), until cancelled. The date of the first full charge is shown before you pay and appears on the payment document.

On the yearly plan: the first year is charged ₪365.75 instead of ₪399 (12 months for the price of 11: the first month is on us). It then renews automatically at ₪399 a year (including VAT), until cancelled.

Cancelled before the first full charge? You will not be charged again, and access continues to the end of the period you paid for. The statutory 14-day right of cancellation applies to the amount actually paid.

We may end a coupon offer at any time; ending it does not affect anyone who has already redeemed it.

The digital service is delivered immediately: once payment completes the subscription is active, and the card goes live at its address the moment its owner presses Publish. Nothing physical is shipped for the digital card.

Printed NFC cards are a physical product made to order, and a separate transaction from the digital subscription. Delivery days are counted from the day you approve the final design and payment is received. The cards are printed and handed to shipping usually within 7 to 10 business days, and no later than 21 business days. If we see that we will miss that date we tell you in advance, and you may cancel the order for a full refund.

Shipping options and prices (VAT included), chosen and confirmed by you before payment: registered mail with tracking, 25 ILS; courier to your door, 70 ILS; pickup from our office at 1 Ben Gurion, LYFE Tower, Bnei Brak, Israel, free.

A tracking number is sent by WhatsApp and email when the shipment leaves. If it has not arrived within 7 business days of leaving, contact us at info@simplycard.co.il or on WhatsApp and we open a trace with the carrier; if the shipment is not found, we send a replacement or refund the NFC order (the cards and the shipping fee), at your choice.

You may cancel at any time from your account area or by contacting info@simplycard.co.il.

The digital subscription is a recurring transaction: cancellation takes effect within three business days of your notice, you are not charged for the service after the cancellation date, and access continues to the end of the period you paid for. No refund is given for the part you did not use, except the statutory remote-sale cancellation right set out below.

For a remote sale you may cancel within 14 days of the transaction or of receiving the disclosure document, whichever is later, and for a physical product within 14 days of receiving it, under the Israeli Consumer Protection Law, 1981. Notice may be given by email, WhatsApp, the form on this site or post to the registered address.

A cancellation not due to a defect or non-conformity: for the digital subscription, the only refund is the statutory 14-day right above. If you cancel within those 14 days, the whole payment is refunded within 14 days of receiving your notice, to the payment method used, less a cancellation fee of 5% of the transaction price or 100 ILS, whichever is lower, and with nothing further deducted for the days the card was live. After those 14 days, cancelling stops future charges only: access continues to the end of the period you paid for, and no refund is given for the part you did not use. A cancellation due to a defect, non-conformity or late delivery: a full refund, no fee, including any shipping paid.

The digital subscription and an NFC card order are separate transactions, paid separately. Cancelling or refunding one does not affect the other: a refund for NFC cards concerns the NFC order only (the cards and the shipping fee), and the digital subscription continues unless you ask to cancel it too.

A service or product you paid for and did not receive as ordered is refunded in full, within the transaction it was paid in.

Printed NFC cards are made to your personal specification (your name, design and link); by law the cancellation right does not apply to them once printing has begun, except for a defect or non-conformity, in which case the replacement policy under "Our responsibility" applies.

Simple Web is responsible for delivering the Service as described on this site: the card's availability at its address for the duration of a valid subscription, a working management area, and handling your requests. A fault we cannot fix entitles you to a pro-rata refund of the paid period not delivered.

We are responsible for the content we publish on our own pages (prices, service description, legal documents). Content that card owners publish on their cards is their responsibility, as set out in the previous section.

Printed NFC cards: we are responsible for the cards arriving as ordered and in working order. A card that arrives damaged, does not match the order or whose chip does not work is replaced at no cost, shipping included: contact us within 14 days of delivery with a photo or video of the card. You do not need to send the faulty card back; if we ask to inspect it, collection is at our expense. If a replacement is not possible, the NFC order is refunded in full.

Requests are answered on business days at info@simplycard.co.il and on the WhatsApp number published on the Contact page.