Practical guides

A conference, a trade show, and a card that does not stay in a pocket

By The SimplyCard team6 min read
People in smart clothes talking in small groups in a bright conference foyer, with a digital business card open on a phone beside them

Anyone who has been to a conference knows the pile: twenty paper cards in a pocket, and a week later nobody remembers which one was the good conversation. The problem is not the paper itself, it is that paper moves information in one direction and leaves you with nothing. A digital card changes both sides of the exchange: what they receive, and what you know afterwards.

Before the event: fit the card to the room

Your card on an ordinary day speaks to your ordinary customers. At a professional conference you meet suppliers, partners and journalists, not only buyers. It is worth updating the opening sentence before the event so it answers the question asked there, what you do and for whom, and moving whatever is relevant to that audience to the top. It is a five-minute edit that changes the impression fifty people form.

In the moment: handing it over without awkwardness

  • A QR on your badge or screen: fastest. Open the code on your phone, they scan, two seconds and no contact needed.
  • A physical NFC card: hold it near a phone and the card opens. It works nicely in a formal setting and stays an object that is pleasant to hand over.
  • A link in a message: when you have already started talking in a messaging app, just send it.
  • Ask them to save it, not just look: "save me, it is one button" is the difference between being remembered in six months and being forgotten.

We went into that last point in the guide to saving a card to contacts, because at a conference it matters more than anywhere else: you meet a lot of people in one day, and so does everyone else.

Illustration of passing a digital card between two devices

The exchange has to run both ways

The weakness of a digital card at a conference is the exact opposite of its strength: you give a link and receive nothing. The fix is simple and most people miss it, a short enquiry form on the card itself. Anyone genuinely interested leaves a name and number while you are standing in front of them, and the enquiry lands with you in order rather than as a scrap of paper. It also filters: someone who was merely being polite will not fill it in, and someone who did wants you to come back to them.

The day after, which is what decides it

Most conference opportunities die here. Come back within 48 hours, while they still remember you, and open by naming what you talked about. If you left a link and they opened it, you also know the interest was real, because the analytics shows the traffic on those days. Reaching out to someone who checked you is a different conversation from reaching out to someone who took a piece of paper.

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Frequently asked questions

What if there is no signal at the venue?

It happens in conference basements. It is worth carrying a few paper cards with a QR, and remembering the other person can scan and open it later. An NFC card opens the link immediately even if the page itself loads once there is a network.

Is paper completely dead?

Not at conferences. There is still value in something physical left on a table, which is why the common combination is a physical card leading to a digital one, through a QR or a chip. The difference is that the paper stops being the information and becomes only the key to it.

How do I know which contacts are worth following up?

By what happened after the exchange. Anyone who filled in the enquiry form or opened the card more than once is who to call first, and the rest can go to a short email.

The SimplyCard team

Digital business card specialists

We build SimplyCard, a simple way for small businesses to create a professional digital business card. We write about first impressions, practical marketing and turning introductions into customer enquiries.